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Restaurant Waitress / Waiter Deadline 21/12/2023

Restaurant Waitress / Waiter Deadline 21/12/2023

Our client, a new standard size restaurant  is seeking to employ a Restaurant Supervisor at their Lavington branch.

Job Summary:

Welcoming and seating guests, taking guest orders, communicating  effectively to staff and offering recommendations to upsell appetizers, desserts, or drinks while identifying new markets, business opportunities and increase sales.

Duties

  1. Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally to ensure zero cancellations.
  2. Staying attentive, delivering food and drinks to  guests while ensuring the food order is correctly made by kitchen staff and looks presentable for guests.
  3. Up-sell when appropriate.
  4. Arrange table settings and keep them clean and tidy at all times.
  5. Collect payments, checking with customers to ensure that they are enjoying their meals and take action to correct any problems.
  6. Drive customer loyalty by delivering service excellence throughout each customer experience to boost food and drinks sales,
  7. Deploying successful regular sales campaigns through face to face, field, online and other channels,

Requirements

  1. A  Diploma in a business related field like hospitality management, hotel and catering, marketing, business or management.
  2. Excellent negotiation, customer service skills orientation and strong communication skills with work experience in service industry including sales in hotels.
  3. Ability to work in a very fast-paced environment, flexible, to fit in unpredictable shift system with long working hours.
  4. Excellent interpersonal skills with ability to establish outstanding relationship with customers.
  5. High level of integrity with excellent customer service skills.
  6. Energetic and aggressive with personal selling experience with a wide sales network.

Salary

A salary guide of  at least Kshs 15,000.00 will be offered to the best candidate deepening on qualifications and experience

How to apply

If you qualify and are interested in the this job, send us your CV online ONLY indicating the job title on the email subject to  info@hubken.co.ke  as soon as possible.

FIRST COME FIRST SERVED

Hubken is an equal provider of employment opportunities.

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